Normally our jewlery can be shiped within 1 week. However some jewlery will need to be made in the right colour or size. And the delivery time can be up till 2 weeks. In this case you will be contacted within 24 hours from your purchase.
The exchange period last 14 days from the date of purchase, unless other terms appears om the reciept. We offer vouchers, but money can NOT be returned.
In case of exchange or complaints the reciept must be showcased. Vochers and gift certificates last 1 year from the date of issue. There is no garantee on price regulations or wrong price lables.
We give no garantee on goldplated silver. The period of last is very different form person to person.
However we do recommend you to take care of your goldplated jewelry for longer last. We recommend to remove the jewelry when you wash your hands or shower. And dont sleep with goldplated jewlery.
In case of defects or your jewlery breaks alway bring the reciept. The assistent in the shop will evaluate the case, and will take the item in for reparation.